Terms of Service

Clear terms, calm experience. A few simple rules that keep everything fair for both of us.

Products & Natural Materials

We describe our products honestly and to the best of our ability. Our fixtures are made from natural materials — marble, alabaster, and brass — and natural variation in veining, tone, and patina is not a defect; it is the signature of the stone itself.

Orders

By placing an order you agree to purchase the item at the displayed price. We reserve the right to refuse or cancel any order, including for payment issues, pricing errors, or availability constraints. If we cancel, we refund you in full.

Pricing & Payment

Prices are shown in USD and may be updated at any time without notice. Payment is processed securely at checkout by our payment providers; we do not store your complete card details.

Shipping & Risk

Risk of loss passes to you upon delivery by the carrier. Shipping terms, timelines, and our damaged-arrival promise are described in our Shipping Policy.

Returns

All returns are governed by our Refund Policy — 30 days, hassle-free.

Intellectual Property

This store and its content — including the Homluce name, logo, product designs, and imagery — are our property. Please do not reproduce them without permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of this store or its products.

Governing Law & Changes

These terms are governed by applicable law, and disputes will be resolved in accordance with the applicable jurisdiction. We may update these terms from time to time; the current version is always available on this page.

About Us

This store is operated by HOMLUCE LIMITED, a company registered in England and Wales, with its registered office at Office R2, Nexus House, 66 Queens Court Trading Estate, Greets Green Road, West Bromwich, West Midlands B70 9EQ, United Kingdom.

Questions? Email hello@homluce.com — we reply within 1-2 business days.